What may couples and suppliers expect from the members of the Professional Guild of Wedding Planners Guild UK Ltd? And for what reasons can the members call each other accountable?
This Code of Conduct defines the wedding planning industry and contains a set of rules for the members of the Professional Guild to observe as basic rules for their daily work. The basic principle is that the Code of Conduct applies to all members, and that it is apparent, public, and testable.
Wedding Planning is a profession that, according to the Professional Guild, is carried out in all openness. With its Code of Conduct, the Wedding Planners Guild UK Ltd makes explicit how it understands the wedding planning industry and what values and standards are connected with it.
The Wedding Planners Guild UK Ltd Code of Conduct
The Wedding Planners Guild UK Ltd Code of Conduct consists of three parts:
– listing of relevant definitions
– outline of general principles
– description of several values and standards
According to the Wedding Planners Guild UK Ltd wedding planning consists of: all possible activities concerning the planning of an engagement, wedding, or anniversary day, its preparation and realization:
– keeping the wedding list up to date
– contacts with suppliers, couple, and guests
– organizing and coordinating the wedding
– acting as Master of Ceremonies/Wedding Planner on the wedding day
The Code of Conduct applies to all members, whatever organization they work in. Members are individually responsible for their own behaviour, if this is in conflict with the values and standards included in the Code of Conduct
Members of the Wedding Planners Guild UK Ltd practice their profession according to a number of general principles. They:
- work according to the highest standards of professionalism, integrity, confidentiality, and personal behaviour;
- are honest and reliable in their professional contacts with clients, suppliers, fellow wedding planners and the public/guests;
- show due regard for suppliers, clients, guests, and fellow wedding planners;
- observe the law, and the Wedding Planners Guild UK Ltd rules and regulations;
- respect the Wedding Planners Guild UK Ltd rules according to the Code of Conduct.
The Wedding Planner makes clear how his or her firm or department deals with confidential matters.
Members keep (confidential) data in such a way that no crucial data get lost or end up in the hands of third parties. Members prevent third parties from gaining access to data and information about clients they have promised to keep confidential.
The Wedding Planner always announces who he or she is, for which firm he or she works, and for which clients he or she performs a task.
The Wedding Planner provides clients, suppliers, and other interested parties with a realistic picture of the services to be delivered and the goals to be realized, as well as the costs charged for the services to be provided.
When planning a wedding, the Wedding Planner must act in the client’s interest (rather than his or her personal interests or feelings).
Personal interests that may be in conflict with the client’s interests, must be reported to the Wedding Planners Guild UK Ltd, who, if needed will provide a substitute Wedding Planner.
In order to function well, a Wedding Planner must have a reputation of reliability.
- The Wedding Planner must at all times aim for the highest possible level of expertise.
- Agreements and arrangements must be kept.
- Wherever possible, the Wedding Planner must contribute to enhance the quality and the image of the wedding planning profession
All information regarding pricing, products, and procedures, obtained from suppliers in the course of the planning of a wedding, must be dealt with confidentially.
The Wedding Planner needs to offer the same information about the wedding to all potential suppliers, in order to be able to make a fair comparison between services and prices.
Selection of suppliers must be based upon an objective criteria, rather than personal preferences, unless the personal preference of the client is concerned.
The Wedding Planner needs to maintain a positive relationship with suppliers, while also taking into account the supplier’s interest.
The Wedding Planner needs to provide all suppliers with correct, non-misleading information. The Wedding Planner must not let suppliers force him or herself to provide them with information about competitors.
The Wedding Planner must at all times adapt him or herself to the clients’ (reasonable) wishes, and show due regard for people, regardless of origin, inclination, religion, or life principles.
Wedding planners must show due regard to fellow Wedding Planners/competitors.
The Wedding Planner will observe the law, and existing regulations when exercising his or her profession.
The Wedding Planner will prepare and perform his or her duties in a professional and knowledgeable way.
The Wedding Planner will attend the yearly meetings to keep his or her knowledge up to date and to retain the Wedding Planners Guild UK Ltd membership.
V Final Comments
Every Wedding Planner has the responsibility to act according to the above mentioned principles and guidelines, and according to current law. When becoming a member of the Wedding Planners Guild UK Ltd, you express your agreement with these conditions and you are expected to observe the above mentioned Code of Conduct.